With Monitoring as a Service from onTop powered by LogicMonitor and Panorama9, we have a consolidated view to monitor the health and performance of all of your networks and systems – so we can resolve issues before they become catastrophes (and you can stay in bed).

We can get your monitoring dashboard set up within 24 hours of standing up your onTop IT environment.

We monitor 24×7, and notify you by email, SMS and/or phone if an issue arises. Paired with our network as a service and managed services, you can start sleeping through the night again.

Vulnerability management – Handle all your patch, antivirus, traffic, and firewall requirements expertly and efficiently.

Availability monitoring – Keep tabs on everything from servers and computers to email services and peripherals to keep your network problem-free.

Network management – Monitor your LAN and IP, analyze traffic, and handle VPN and SMTP related services less stressfully and more reliably.

Asset management – Access vast amounts of information of the granular kind to follow every hardware set-up and software detail.

Compliance management – Maintain compliance across your organization courtesy of a collection of top-notch tools.

9 reasons SaaS makes more sense than on-premise monitoring

  • No vendor lock-in
  • Higher reliability
  • Scalability and predictable budgeting
  • Elevated security
  • Removes the single point of failure
  • Easier monitoring of hybrid environments
  • Fast deployment
  • More efficient and effective support
  • Lower capital expense and lower total cost of ownership (TCO)

Source: LogicMonitor

Monitoring as a Service – Q&A with the onTop Team

A: One of the main benefits of monitoring is to be alerted of an issue before the phone starts ringing off the hook that a server is down. For example if a server crashed or lost power, it may take a few minutes before users start calling in to report it. If you can detect that early and in a best case, a reboot resolves, it may greatly cut down on the number of calls to report the issue.
A: Typically if you only subscribe to monitoring we will notify you via your preferred method of contact. If you have managed services, we can notify you and resolve the issue in most cases.
A: We can monitor servers, network and other devices. Windows, Linux, Cisco, HP are just a few. Anything that supports WMI or SNMP can be monitored. We can even externally monitor accessibility to web sites.
A: Yes, with our toolset, you will be able to add, remove and even tweak your monitoring as necessary. As always, we are here to assist you with this as well.
A: Currently, you would only need to install a “collector” in your environment. This will poll the other systems you want to monitor and report back. The collector can talk to other devices using SNMP, WMI, and other protocols.
A: You can set your alerts relative to the severity of the issue – whether is informational, warning, error, and/or critical alerts. Communication can be made via email, SMS text, and/or voice.
A: Yes, the data is available to view for all times.

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Your peers average a 244% ROI with onTop.

Let’s explore how we can do the same for you.

Rave Reviews

While there are numerous hosting providers to choose from, we found that only onTop Technology Corp had “above and beyond” personalized service backed by the integrity of a Tier III certified data center. By partnering with onTop, we were able to greatly enhance our IT infrastructure.
Steve Booze, AppointmentPlus
Here at BidTracer we have developed a cloud based software for construction. Many of the challenges these days of having the expertise on staff at our company has been answered by onTop’s knowledgeable staff. They have set up our phone system integrated with Microsoft Lync and made it a seamless switch over. They are there throughout the whole process and you can tell they take pride in their work.
Samir Gulrajani, BidTracer
We grow by acquiring new stations. Each time, I have to integrate the station into the corporate network, which takes three to four days. onTop is working on a ‘station-in-a-box’ idea that will enable a new station to literally plug right in. onTop is helping us figure out how to better scale.
SPARROW relies on onTop for help managing infrastructure costs. That’s strategic. If you can’t manage your infrastructure cost it affects overall profitability.
Matanda Doss, SPARROW
Whereas the old IT vendor delivered an ‘out-of-the-box’ solution – that is, more capacity – onTop helped us figure out how to put our IT capacity to best use. They helped us align our IT infrastructure to our business objectives. That has been a critical element in our successful growth.
Steve Booze, AppointmentPlus
If we can’t be scalable and highly available then we lose customers. Our strategy is of course to keep them. onTop helps us do that.
Matanda Doss, SPARROW
Before onTop, we were with a provider that didn’t really care about how we used – or even if we used – the capacity they had sold us. To increase our compute capacity we had to buy CPU, RAM, etc. in ‘buckets’ whether we needed it or not. In order to get what we needed of one thing, we ended up overbuying in other areas. That’s good for the seller, not so much for us.
Mark White, AppointmentPlus
Your infrastructure is the foundation for your operations success. By leveraging a scalable solution you can focus almost exclusively on the operation of your company and the growth model you have. The hardware limitations in a self-hosted environment are removed with a partner such as onTop.
Patrick Groves, On Time Express

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Business growth today is driven as much if not more by growing profit margins than by growing revenue. IT plays an instrumental role in that growth.

 

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